General Policies

  • All ticket sales are final. No refunds or exchanges.

  • Wheelchair-accessible seating is available–please make mention of your request to the box office at the time of ticket purchase.
  • Seating begins 15 minutes prior to show time.
  • Latecomers will be seated at the discretion of the House Manager. Please arrive early to avoid delayed seating.
  • Patrons may enjoy beverages in the theater that are purchased from Metropolis’ service bar.
  • Recording devices of any kind (including but not limited to cell phones, video recorders, cameras, or sound recorders) are not allowed in the theatre. To record any portion of a performance without the written permission of the management is prohibited by law.
  • During the performance, make sure all cell phones, pagers, and alarms are turned off.
  • Strollers and walkers must be stored during the performances. Please see House Management for assistance.
  • Children under the age of 2 may sit on an adult’s lap during a performance at no charge.
  • Please respect your fellow audience members and the performers by not talking during the performance.