Metropolis Performing Arts Centre

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Group Sales Associate/Rental Coordinator

Metropolis Performing Arts Centre, a 329-seat performance venue in downtown Arlington Heights, seeks a Group Sales Associate/Rental Coordinator. This is a part-time position, 25-30 hours a week, with a flexible schedule. The Group and Rental Associate reports to the Audience Services Director and is responsible for initiating, administering and maintaining group sales to theatrical productions, as well as attracting and administering space rentals.

The ideal candidate is motivated, outgoing, highly organized, and committed to excellent customer service. This position will work in the box office, processing group orders and event contracts, as well as reaching into the community, making connections and forming new relationships, building additional sales. The Group and Event Sales Associate will be trained in Metropolis’ ticketing system (Arts-People), and cross-trained on box office procedures.

Requirements and Qualifications:

  • Sales experience and theatre knowledge preferred

  • Computer proficiency a must: experience with Word, Excel, Gmail

  • Strong communication and interpersonal skills

  • Detail-oriented, motivated, and self-sufficient

  • Must be able to work evenings and weekends as needed

  • Ability to organize and manage schedules, contracts, contacts, etc.

Roles and Responsibilities:

  • Daily correspondence via phone and email with existing and potential clients

  • Prompt processing of contracts and deposit payments

  • Accurate record keeping

  • Follow up on missed payment deadlines/payment reminders

  • Distribute bus/parking instructions

  • Greet field trip groups on performance days/assist House Manager

  • Outreach via phone/email/in person to attract new sales/clients

  • Present for facility rentals

  • Work with Executive Director and Marketing Director on sales initiatives, e-blasts and media distribution

Metropolis Performing Arts Centre is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.